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 The Islamic Chamber of Commerce , Industry and Agriculture (ICCIA)

Risk and Crisis Management in Tourism Sector: Recovery From Crisis in the OIC Member Countries

Source : COMCEC Coordination Office

Category : Tourism

Publish Date : August 31, 2017

ABOUT PUBLICATION

Crises are periods of intense uncertainty characterized by unpredictability and loss of control over key functions of systems (Moreira, 2007). Generally, a crisis affecting tourism manifests as an event or set of circumstances which compromise or damage the market potential and reputation of a tourism business or an entire region (PATA, 2011). Crisis management consists of the “strategies, processes and measures which are planned and put into force to prevent and cope with crisis” (UNWTO, 2011). Risk and crisis management is an integral component of overall tourism and hospitality management, practised at destination level by public sector agencies and communities, larger enterprises at destination level and by individual businesses.

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